Training Package Updates for Financial Services

It is important to note that the information provided below is a summary only, and that more detailed information can be found in the respective Training Package's Mapping Advice (links to these are provided below). This information should be read in conjunction with the Training Package Mapping Advice.

FNS10 Financial Services version 3.0

FNS10 Financial Services version 2.0

FNS10 Financial Services version 1.0

FNS10

A brief list of the changes implemented for version 3.0 of the FNS10 Financial Services Training Package are outlined below. For more detailed information about the changes that have occurred, please view the Mapping of the Training Package.

Financial Services Training Package
Version 3.0
Date endorsed by NSSC: February 24th 2012
Date released on TGA: March 7th 2012

Affected Qualifications	Summary of Changes
FNS40611 Certificate IV in Accounting	Unit FNSACC403B replaced in the core, changes to reflect content in line with Tax Practitioners Board requirements. Qualification outcomes remain unchanged.
FNS41512 Certificate IV in Life Insurance	New qualification replacing FNS41510 Certificate IV in Life Insurance. Core has been restructured to more accurately reflect workplace requirements; elective pool has been recast with the introduction of 8 specialist life insurance units. The outcomes of these qualifications is not equivalent.
FNS50210 Diploma of Accounting	Units changes and inclusions to reflect Tax Practitioners Board requirements – FNSACC502B in the core; FNSACC403B, FNSTPB501A, FNSTPB502A, FNSACC601B added to electives. Entry requirements reworded to clarify the intended requirement and remove artificial barriers. Qualification outcomes remain unchanged.
FNS51312 Diploma of Life Insurance	New qualification replacing FNS51310 Diploma of Life Insurance. Core has been restructured to more accurately reflect workplace requirements; elective pool has been substantially recast with the introduction of 6 specialist life insurance units. The outcomes of these qualifications is not equivalent.
FNS60210 Advanced Diploma of Accounting	Units changes - FNSACC601B; and inclusions - FNSACC502B; FNSACC403B, FNSTPB501A, FNSTPB502A in electives, to reflect Tax Practitioners Board requirements. Entry requirements reworded to clarify the intended requirement and remove artificial barriers. Qualification outcomes remain unchanged.
FNS60410 Advanced Diploma of Financial Planning	Entry requirements reworded to clarify the intended requirement and remove artificial barriers.

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Affected Skill Sets	Summary of Changes
Tax Practitioner Skill Set	New Skill Set
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Affected Units	Summary of Changes
FNSACC403A Make decisions in a legal context	Unit reviewed and enhanced to reflect Tax Practitioners Board requirements.
FNSACC502BA Prepare legally compliant tax returns for Individuals	Unit reviewed and enhanced to reflect Tax Practitioners Board requirements. Name change to reflect the application of knowledge.
FNSACC601A Prepare and administer compliant tax returns for legal entities	Unit reviewed and enhanced to reflect Tax Practitioners Board requirements. Name change to reflect the application of knowledge.
FNSCMP501A Comply with financial services legislation	Unit FNSCOMP501B Comply with financial services legislation, industry and professional codes of practice migrated from FNS04. Critical aspects for assessment and evidence more clearly articulated.
FNSCUS301A Respond to customer enquiries	Unit FNSICCUS301B Respond to customer enquiries migrated from FNS04
FNSCUS403A Deliver a professional service to customers	Unit FNSICCUS401B Deliver a professional service to customers migrated from FNS04
FNSILF403A Develop and maintain in-depth knowledge of products and services used by the Life Insurance sector	new unit
FNSILF404A Process requests for policy alterations and assignments	new unit
FNSILF405A Evaluate life insurance claims	new unit
FNSILF406A Collect and manage information to facilitate claims assessment	new unit
FNSILF407A Settle life insurance claims	new unit
FNSILF408A Process life insurance contract maturity and surrender payment requests	new unit
FNSILF502A Underwrite complex medical risks	new unit
FNSILF503A Underwrite complex non-medical risks	new unit
FNSILF504A Manage complex life insurance claims	new unit
FNSILF505A Manage ongoing disability claims	new unit
FNSILF506A Manage group life insurance claims	new unit
FNSILF507A Manage group life insurance policy administration	new unit
FNSISV407A Use medical terminology in an insurance context	new unit
FNSISV517A Review claims settlement policies and procedures	Unit FNSINSV508B Review claims settlement policies and procedures migrated from FNS04
FNSTPB501A Apply legal principles in corporations and trusts law	new unit
FNSTPB502A Apply legal principles in commercial and property law	new unit
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A brief list of the changes implemented for version 2.0 of the FNS10 Financial Services Training Package are outlined below. For more detailed information about the changes that have occurred, please view the Mapping of the Training Package.

Financial Services Training Package
Version 2.0
Date endorsed by NSSC: October 26th 2011
Date released on TGA: January 16th 2012

Affected Qualifications	Summary of Changes
FNS30710 Certificate III in Life Insurance	Qualification removed as not required. Elective units added to Certificate III in Financial Services as a more appropriate entry level qualification.
FNS20110 Certificate II in Financial Services	OHS unit change in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS20111 Certificate II in Financial Services
FNS30110 Certificate III in Financial Services	OHS unit changes change in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements, additional and changed electives to meet Credit Management, Superannuation and Life Insurance sector requirements – outcomes equivalent Now FNS30111 Certificate III in Financial Services
FNS30210 Certificate III in Personal Injury Management (Claims management)	Unit changes in the electives - BSBOHS303B to BSBOHS201A to better reflect workplace requirements; PSPGOV311A replaced with TAEDEL404A as a more suitable option – outcomes equivalent
FNS30311 Certificate III in Accounts Administration	Unit changes in the core OHS unit BSBOHS303B to BSBOHS201A; technology unit BSBWOR204A to BSBITU306A, to better reflect workplace requirements – outcomes equivalent
FNS30410 Certificate III in Mercantile Agents	Unit changes in the electives - BSBOHS303B to BSBOHS201A to better reflect workplace requirements
FNS30510 Certificate III in General Insurance	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS30511 Certificate III in General Insurance
FNS30610 Certificate III in Insurance Broking	Minor changes in unit title requiring new unit version
FNS40110 Certificate IV in Credit Management	Unit changes in the core compliance unit BSBCOM405A to FNSORG401A, to better reflect workplace requirements; OHS unit changed in electives BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS40111 Certificate IV in Credit Management
FNS40210 Certificate IV in Bookkeeping	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS40211 Certificate IV in Bookkeeping
FNS40610 Certificate IV in Accounting	Unit changes in the core OHS unit BSBOHS303B to BSBOHS201A; cost accounting unit BSBPMG403A to FNSACC407A, to better reflect workplace requirements – outcomes equivalent Now FNS40611 Certificate IV in Accounting
FNS40810 Certificate IV in Finance and Mortgage Broking	Unit changes in the core technology unit BSBWOR204A to BSBITU306A; compliance unit BSBCOM501B to FNSFMK505A, to better reflect workplace requirements – outcomes equivalent Now FNS40811 Certificate IV in Finance and Mortgage Broking
FNS40910 Certificate IV in Superannuation	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS40911 Certificate IV in Superannuation
FNS41010 Certificate IV in Banking Services	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS41011 Certificate IV in Banking Services
FNS41210 Certificate IV in Mobile Banking	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements – outcomes equivalent Now FNS41211 Certificate IV in Mobile Banking
FNS41310 Certificate IV in Personal Trust Administration	Qualification restructured reflecting new industry input on workplace requirements. Qualification not equivalent. Now FNS41311 Certificate IV in Personal Trust Administration
FNS41410 Certificate IV in General Insurance	OHS unit changes in the core from BSBOHS303B to BSBOHS201A to better reflect workplace requirements; technology unit BSBITS401A removed from the core as no longer requirement of the workplace; packaging rules adjusted to reflect the unit removal – outcomes equivalent Now FNS41411 Certificate IV in General Insurance
FNS41610 Certificate IV in Loss Adjusting	OHS unit changes in the core from BSBOHS404B to BSBOHS201A to better reflect workplace requirements; technology unit BSBITS401A removed from the core as no longer requirement of the workplace; packaging rules adjusted to reflect the unit removal – outcomes equivalent Now FNS41611 Certificate IV in Loss Adjusting
FNS41710 Certificate IV in Insurance Broking	Minor changes in unit title requiring new unit version; addition of electives to provide pathways into ASIC RG146 compliance
FNS41811 Certificate IV in Financial Services	New qualification
FNS50310 Diploma of Finance and Mortgage Broking Management	Unit changes in the compliance unit BSBCOM501B to FNSFMK505A to better reflect workplace requirements; FNSRSK501A and FNSRSK502A; TAEDEL402A replaced TAADEL402B in electives most recent version – outcomes equivalent Now FNS50311 Diploma of Finance and Mortgage Broking Management
FNS50410 Diploma of Conveyancing	Qualification has been restructured to respond to better industry understanding of the emerging regulatory requirements; packaging rules adjusted to reflect a smaller core and larger elective requirement. Qualification not equivalent. Now FNS50411 Diploma of Conveyancing
FNS50510 Diploma of Personal Trustees	OHS unit BSBOHS303B removed from core as not required at this level; packaging rules adjusted to reflect the unit removal – outcomes equivalent. Now FNS50511 Diploma of Personal Trustees
FNS50610 Diploma of Financial Planning	OHS unit BSBOHS303B removed from core as not required at this level; packaging rules adjusted to reflect the unit removal – outcomes equivalent. Now FNS50611 Diploma of Financial Planning
FNS50710 Diploma of Superannuation	OHS unit BSBOHS404B removed from core as not required at this level; elective unit replaced with an updated replacement; packaging rules adjusted to reflect the unit removal – outcomes equivalent. Now FNS50711 Diploma of Superannuation
FNS50810 Diploma of Financial Risk Management	Title change to more accurately reflect the focus of the qualification. Core unit FNSORG508A has been swapped with BSBRSK501A from elective as a more suitable core unit; elective pool has been rationalised - outcomes equivalent. FNS50811 Diploma of Integrated Risk Management
FNS51010 Diploma of Financial Markets	Qualification has been restructured to reflect new industry input; packaging rules adjusted to require one less core unit; restrictions removed on choices in the electives to support flexibility – outcomes equivalent. Now FNS51011 Diploma of Financial Markets
FNS51210 Diploma of Insurance Broking	Minor changes in elective unit titles requiring new unit version; addition of requisite electives to meet the requirements of ASIC RG146 compliance
FNS51510 Diploma of Credit Management	Compliance unit BSBCOM405A replaced by FNSORG401A in the core, to better reflect workplace requirements – outcomes equivalent Now FNS51511 Diploma of Credit Management
FNS51610 Diploma of Securitisation	Unit FNSFMK503A removed from core as not a requirement in this environment; packaging rules adjusted to reflect the unit removal – outcomes equivalent. Now FNS51611 Diploma of Securitisation
FNS51811 Diploma of Financial Services	New qualification
FNS60310 Advanced Diploma of Conveyancing	Qualification has been restructured to respond to better industry understanding of the emerging regulatory requirements; packaging rules adjusted to reflect a smaller core and larger elective requirement. Qualification not equivalent. Now FNS60311 Advanced Diploma of Conveyancing
FNS60710 Advanced Diploma of Financial Licensing Management	Technology unit BSBINM401A removed from core as unsuited to this qualification; OHS unit BSBOHS303B removed from electives as not required; packaging rules adjusted to reflect the core unit removal – outcomes equivalent. Now FNS60711 Advanced Diploma of Financial Licensing Management
FNS60810 Advanced Diploma of Financial Risk Management	Title change to more accurately reflect the focus of the qualification. Core unit FNSACC609A has been moved to the electives; elective pool has been rationalised; packaging rules adjusted to reflect one less core unit and an additional elective - outcomes equivalent. Now FNS60811 Advanced Diploma of Integrated Risk Management
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FNS10 v2.0 unit code and title	FNS10 v1.0 unit code and title	Relationship to FNS04 units	Equivalent (E) or Not Equivalent (N)
FNSIBK302B Provide general advice in general insurance broking products and services	FNSIBK302A Provide general advice in general insurance broking products and services (Tier 2)	“tier 2” label removed, may be construed as meeting ASIC requirements which is erroneous	E
FNSIBK402B Provide personal advice in general insurance broking products and services	FNSIBK402A Provide personal advice in general insurance broking products and services (Tier 2)	“tier 2” label removed, may be construed as meeting ASIC requirements which is erroneous which is erroneous	E
FNSIBK501B Provide general advice in general insurance broking products and services	FNSIBK501A Provide general advice in general insurance broking products and services (Tier 1)	“tier 1” label removed, may be construed as meeting ASIC requirements which is erroneous	E
FNSIBK502B Provide general advice in life insurance broking products and services	FNSIBK502A Provide general advice in life insurance broking products and services (Tier 1)	“tier 1” label removed, may be construed as meeting ASIC requirements which is erroneous	E
FNSIBK503B Provide personal advice in general insurance broking products and services	FNSIBK503A Provide personal advice in general insurance broking products and services (Tier 1)	“tier 1” label removed, may be construed as meeting ASIC requirements which is erroneous	E
FNSIBK504B Provide personal advice in life insurance broking products and services	FNSIBK504A Provide personal advice in life insurance broking products and services (Tier 1)	“tier 1” label removed, may be construed as meeting ASIC requirements which is erroneous	E
	FNSILF301A Process and issues a life insurance policy	Unit deleted – split into two component units FNSILF302A and FNSILF303A which more accurately reflect workplace activity
FNSILF302A Process a life insurance application		New unit – part of FNSILF301A
FNSILF303A Issue a life insurance policy		New unit – part of FNSILF301A
BSBOHS201A Participate in OHS processes		Newly imported unit
TAEDEL402A Plan, organise and facilitate learning in the workplace	TAADEL404B Facilitate work-based learning	Updated unit – merged with TAADEL403B Facilitate individual learning	N
FNS10 v2.0 unit code and title	Related unit/s in previous FNS04 Training Package	Relationship to FNS04 units
FNSACC407A Produce job costing information	FNSACCT402B Produce job costing information	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSORG401A Conduct individual work within a compliance framework	FNSCOMP401B Conduct individual work within a compliance framework	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSSUP302A Establish, maintain and process superannuation records	FNSSUPR301B Establish, maintain and process superannuation records	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSSUP303A Process superannuation contributions	FNSSUPR302B Process superannuation contribution	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSSUP304A Process superannuation rollover benefits	FNSSUPR303B Process superannuation Eligible Termination Payment	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSSUP305A Implement member investment instructions	FNSSUPR304B Implement trustee investment instructions	migrated from FNS04 with unit changes to reflect current policy requirements	E
FNSSUP306A Terminate superannuation plans	FNSSUPR306B Terminate superannuation plans	migrated from FNS04 with unit changes to reflect current policy requirements	E

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FNS10 was first released in November 2010. A brief list of the changes between FNS04 v2.0 and FNS10 v1.0 are outlined below. For more detailed information about the changes that have occurred, please view the Summary Mapping available in the Training Package.

Financial Services Training Package
Version 1.0
Date released on NTIS: November 24th 2010

Notes: The new FNS10 Training Package includes 342 unique units of competency and 137 imported units. Fifty-one new FNS10 units have been developed to cover new skill requirements, to better reflect industry job roles and to meet regulatory requirements.The package includes 51 qualifications covering all industry sectors plus a new skill set for financial literacy education. The qualifications have undergone significant change from the previous structure. Most notable is the ‘unbundling’ of the insurance industry specialisations from the previous Certificate/Diploma/Advanced Diploma Financial Services generic qualifications. The previous Workers Compensation qualifications have also been extensively revised and retitled to better reflect the professional focus. There is also an additional personal injury management qualification at Certificate IV to cover important return to work management job roles. New qualifications have been developed in banking to reflect emerging specialist pathways and the financial markets sector has a new qualification at Certificate IV to cover back office roles and two additional Diplomas to meet regulatory and legislative requirements in securitisation and anti-money laundering management. There is a new credit management Diploma and extensive changes to the Certificate IV to cover emerging licensing for credit providers that will impact across a range of industries.
Affected Qualifications	Summary of Changes
FNS30510 Certificate III in General Insurance	New qualification. Uncoupled from the FNS04 Certificate III in Financial Services qualification.
FNS30610 Certificate III in Insurance Broking	New qualification. Uncoupled from the FNS04 Certificate III in Financial Services qualification.
FNS30710 Certificate III in Life Insurance	New qualification. Uncoupled from the FNS04 Certificate III in Financial Services qualification
FNS40310 Certificate IV in Personal Injury Management (Claims Management)	Separated out from FNS41007 Certificate IV in Financial Services (Workers Compensation). Underwriting sectoral core units removed, new and additional FNS units.
FNS40410 Certificate IV in Personal Injury Management (Return to Work)	New qualification
FNS40510 Certificate IV in Personal Injury Management (Underwriting)	Separated out from FNS41007 Certificate IV in Financial Services (Workers Compensation). Claims management sectoral core units removed, new and additional FNS units.
FNS40610 Certificate IV in Accounting	Revised packaging that now includes the BAS unit as core to comply with the Tax Practitioner’s Board exposure paper on BAS agent registration and meets new NQC requirements.
FNS41010 Certificate IV in Banking Services	New qualification
FNS 41110 Certificate IV in Financial Markets Operations	New qualification
FNS41210 Certificate IV in Mobile Banking	New qualification
FNS41410 Certificate IV in General Insurance	New qualification Uncoupled from the FNS04 Certificate IV in Financial Services qualification. New packaging
FNS41510 Certificate IV in Life Insurance	New qualification Uncoupled from the FNS04 Certificate IV in Financial Services qualification. New packaging
FNS41610 Certificate IV in Loss Adjusting	New qualification Uncoupled from the FNS04 Certificate IV in Financial Services qualification.
FNS41710 Certificate IV in Insurance Broking	New qualification
FNS51110 Diploma of General Insurance	New qualification Uncoupled from FNS50107 Diploma in Financial Services. Merged FNS04 Diploma streams: General Insurance Distribution General Insurance Insurance Services
FNS51210 Diploma of Insurance Broking	New qualification Uncoupled from FNS50107 Diploma in Financial Services.
FNS51310 Diploma of Life Insurance	New qualification Uncoupled from FNS50107 Diploma in Financial Services Merged FNS04 Diploma streams: Life Insurance (ASIC Financial product Adviser) Life Insurance Distribution
FNS51410 Diploma of Loss Adjusting	New qualification Uncoupled from FNS50107 Diploma in Financial Services
FNS51510 Diploma of Credit Management	New qualification
FNS51610 Diploma of Securitisation	New qualification
FNS51710 Diploma of Anti-Money Laundering and Counter Terrorism Financing Management	New qualification
FNS60110 Advanced Diploma of Insurance Broking	New qualification. Decoupled from FNS60104 Advanced Diploma of Financial Services
FNS60210 Advanced Diploma of Accounting	Revised entry requirements, units and packaging to meet new NQC flexible packaging rules.
FNS60610 Advanced Diploma of Banking Services Management	New qualification
FNS60710 Advanced Diploma of Financial Licensing Management	New qualification
FNS60810 Advanced Diploma of Financial Risk Management	New qualification
FNS40107 Certificate IV in Financial Services	Qualification deleted. No generic FNS10 Certificate IV included. Insurance specialisations separate plus additional Certificate IV specialist qualifications and pathways
FNS50107 Diploma of Financial Services	Qualification deleted. No generic FNS10 Diploma included. Insurance specialisations separate plus additional Diploma specialist qualifications and pathways
FNS51304 Diploma of Financial Services (Consumer Education)	Qualification deleted. Replaced with a Skill Set
FNS60104 Advanced Diploma of Financial Services	Qualification deleted. No generic FNS10 Advanced Diploma included. Insurance specialisation a separate qualification plus additional Advanced Diploma specialist qualifications and pathways
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Note: Please see the detailed summary mapping found here to see all new unit codes.
Affected Units	Summary of Changes
FNSACC301A Process financial transactions and extract interim reports	New unit that supersedes the three previous Account Management units. No direct one to one equivalence to individual previous units so RPL against all three required to award the FNS10 unit.
FNSACC302A Administer subsidiary accounts and ledgers	New unit that supersedes the two previous Account Management units. No direct one to one equivalence to individual previous units so RPL against all two required to award the FNS10 unit.
FNSACC303A Perform financial calculations	New unit
FNSASIC303A Provide advice on First Home Saver Account Deposit Products and Non-cash Payments	New unit
FNSASIC304A Provide Tier 2 general advice in general insurance	New unit
FNSASIC305A Provide Tier 2 personal advice in general insurance	New unit
FNSASICM503A Provide Tier 1 personal advice in life insurance	New unit
FNSASICN503A Provide Tier 1 personal advice in general insurance	New unit
FNSASICO503A Provide Tier 1 general advice in general insurance	New unit
FNSASICP503A Provide Tier 1 general advice in life insurance	New unit
FNSASICQ503A Provide advice in First Home Saver Market Linked Accounts	New unit
FNSASICR503A Provide advice in Margin Lending	New unit
FNSBNK404A Promote mobile banking services	New unit
FNSBNK405A Provide mobile banking sales and service	New unit
FNSBNK406A Manage customer visits	New unit
FNSCNV502A Read and interpret a legal document and provide advice	New unit
FNSCNV504A Prepare legal documents	New unit
FNSCRD404A Utilise the legal process to recover outstanding debt	New unit
FNSCRD405A Manage overdue customer accounts	New unit
FNSCRD504A Manage the credit relationship	New unit
FNSCRD505A Respond to corporate insolvency situations	New unit
FNSFLT206A Develop understanding of taxation	New unit
FNSFMK402A Develop and maintain knowledge of financial markets products	New unit
FNSFMK403A Interpret financial markets information	New unit
FNSFMK506A Detect errors and fraud when processing financial transactions	New unit
FNSFMK507A Analyse risk mitigation in the operations process	New unit
FNSFMK508A Monitor and process collateral	New unit
FNSFMK509A Apply knowledge of transaction documentation and processing	New unit
FNSFMK510A Prepare trading strategies for clients	New unit
FNSFMK511A Apply limits when trading	New unit
FNSINC301A Work effectively in the financial services industry	Revised content to cover sustainability and team working and re-coded
FNSINC401A Apply principles of professional practice to work in the financial services industry	Revised content to cover sustainability and team working and re-coded
FNSINC601A Apply economic principles to work in the financial services industry	New unit
FNSINC602A Interpret and use financial statistics and tools	New unit
FNSORG501A Develop and manage a budget	New unit that supersedes the two following units and covers the same content: FNSICORG501B Develop a budget FNSICORG502B Manage a budget
FNSIBK301A Provide insurance broking services in response to a customer enquiry	New unit
FNSIBK302A Provide general advice in general insurance broking products and services (Tier 2)	New unit
FNSIBK401A Research and analyse client and industry information for a broking risk assessment	New unit
FNSIBK402A Provide personal advice in general insurance broking products and services (Tier 2)	New unit
FNSIBK403A Implement an agreed insurance program for a broking client	New unit
FNSIBK405A Meet industry and legislative guidelines and organisational procedures relating to insurance broking	New unit
FNSIBK501A Provide general advice in general insurance broking products and services (Tier 1)	New unit
FNSIBK502A Provide general advice in life insurance broking products and services (Tier 1)	New unit
FNSIBK503A Provide personal advice in general insurance broking products and services (Tier 1)	New unit
FNSIBK504A Provide personal advice in life insurance broking products and services (Tier 1)	New unit
FNSIBK505A Undertake risk analysis for an insurance broking client	New unit
FNSIBK507A Review broking client service performance	New unit
FNSIBK603A Manage contractual obligations for insurance and insurance broking products	New unit
FNSIBK604A Develop and manage marketing plans for an insurance broking business	New unit
FNSINBK507B Meet compliance requirements relating to insurance broking	New content, retitled and recoded at AQF 6 to become FNSIBK606A Manage compliance requirements for an insurance broking business
FNSPIM405A Facilitate a return to work	New unit
FNSPIM406A Develop and maintain knowledge of personal injury management insurance	New unit
FNSPIM407A Register policy	New unit
FNSPIM408A Renew and maintain policy	New unit
FNSPRAC701B Prepare, supervise and monitor application of practice guidelines	Updated content plus new unit format. Re-aligned to Advanced Diploma and re-coded to become FNSPRM604A Prepare, supervise and monitor application of practice guidelines
FNSPRAC702B Establish or review marketing, client services and supplier relationships	Updated content plus new unit format. Re-aligned to Advanced Diploma and re-coded to become FNSPRM605A Establish or review marketing, client services and supplier relationships
FNSPRAC703B Establish or review human resources, administration and information support	Updated content plus new unit format. Re-aligned to Advanced Diploma and re-coded to become FNSPRM606A Establish or review human resources, administration and information support
FNSRSK401A Implement risk management strategies	New unit
FNSACCT402B Produce job costing information	Unit deleted. Replaced by imported unit BSBPMG403A Apply cost management techniques
FNSCOMP401B Conduct individual work within a compliance framework	Unit deleted. Now covered in core industry units FNSICIND301A Work effectively in the financial services industry and FNSICIND401A Apply principles of professional practice to work in the financial services industry
FNSCOMP402B Facilitate compliance with statutory, legislative and regulatory requirements via staff education	Unit deleted. No longer used in FNS10 qualifications. BSBCOM403B Provide education and training on compliance requirements and systems can be imported if similar competency is required
FNSCOMP601B Interpret and manage statutory, legislative and regulatory obligations for organisational compliance	Unit deleted. Replaced by imported unit BSBCOM603B Plan and establish compliance management systems
FNSCOMP602B Develop and implement compliance systems	Unit deleted. Replaced by imported unit BSBCOM602B Develop and create compliance requirements
FNSCRDT302B Assess applications for debt finance	Unit deleted. Now covered in FNSCRDT301A Process applications for credit
FNSCRDT402B Settle application and arrangements for debt finance	Unit deleted. Now covered in FNSCRDT401A Assess credit applications
FNSDMGT502B Assist clients to identify, address and monitor own financial situation	Unit deleted. Now covered in FNSFLIT501C Assist customers to budget and manage own finances
FNSFBRK404B Manage self in finance and/or mortgage broking industry	Unit deleted. Now covered in revised FNSICIND401A Apply principles of professional practice to work in the financial services industry
FNSFMKT301B Complete transaction processing	Unit deleted. Not used in FNS10
FNSFMKT603B Implement and manage compliance with stockbroking regulations and standards	Unit deleted. Not used in FNS10
FNSICACC301B Administer accounts payable	Unit deleted. Now covered in new accounting unit FNSACCT302A Administer subsidiary accounts and ledgers
FNSICACC304B Prepare and bank receipts	Unit deleted. Now covered in new accounting unit FNSACCT301A Process financial reports and extract interim reports
FNSICACC306B Process journal entries	Unit deleted. Now covered in new accounting unit FNSACCT301A Process financial reports and extract interim reports
FNSICACC307B Reconcile and monitor accounts receivable	Unit deleted. Now covered in new accounting unit FNSACCT302A Administer subsidiary accounts and ledgers
FNSICCUS301B Respond to customer enquiries	Unit deleted. Replaced by imported unit BSBCCO201A Action customer contact
FNSICCUS302B Process customer complaints	Unit deleted. Replaced by imported unit BSBCMM301A Process customer complaints
FNSICCUS303B Provide inbound telephone service	Unit deleted. Replaced by imported unit BSBCCO304A Provide sales solutions to customers
FNSICCUS304B Provide outbound telephone customer solutions	Unit deleted. Replaced by imported unit BSBCCO304A Provide sales solutions to customers
FNSICCUS305B Maintain customer database	Unit deleted. Replaced by imported units BSBRKG304B Maintain business records or BSBCCO402A Gather, collate and record information
FNSICCUS401B Deliver a professional service to customers	Unit deleted. Replaced by imported unit BSBCUS301A Deliver and monitor a service to customers
FNSICCUS403B Coordinate, evaluate and improve customer service	Unit deleted. Replaced by imported unit BSBCUS401A Coordinate implementation of customer service strategies
FNSICCUS404B Implement a service support system	Unit deleted. Replaced by imported unit BSBCUS403A Implement customer service standards
FNSICCUS504B Manage business customer relationships	Unit deleted. Replaced by imported unit BSBCUS501A Manage quality customer service
FNSICCUS602B Implement customer service strategy	Unit deleted. No longer used in FNS10 qualifications. BSBCUS501A Manage quality customer service can be imported if similar competency is required
FNSICGEN301B Communicate in the workplace	Unit deleted. Replaced by imported unit BSBWOR203A Work effectively with others or BSBWOR401A Establish effective workplace relationships
FNSICGEN302B Use technology in the workplace	Unit deleted. Replaced by imported unit BSBWOR204A Use business technology or BSBCMN406A Maintain business technology
FNSICGEN303B Work with others	Unit deleted. Replaced by imported unit BSBWOR203A Work effectively with others or BSBWOR401A Establish effective workplace relationships
FNSICGEN304B Apply health and safety practices in the workplace	Unit deleted. Replaced by imported unit BSBOHS303B Contribute to OHS hazard identification and risk assessment
FNSICGEN305B Maintain daily financial/business records	Unit deleted. Now covered in a new unit FNSACCT301A Process financial transactions and extract interim reports
FNSICGEN402B Participate in negotiations	Unit deleted. Re-developed and re-coded under Customer service
FNSICGEN404B Resolve disputes	Unit deleted. Re-developed and re-coded under Customer service
FNSICGEN501B Produce research reports and make presentations	Unit deleted. Replaced by imported unit BSBRES401A Analyse and present research information
FNSICORG302B Prepare reports for management	Unit deleted. Replaced by imported units BSBFIA401A Prepare financial reports or BSBFIA402A Report on financial activity
FNSICORG401B Contribute to resource planning	Unit deleted. BSBPUR401B Plan purchasing can be imported if required
FNSICORG402B Work with specialist and outsourced services	Unit deleted. BSBPMG408A Apply contract and procurement procedures can be imported if required
FNSICORG502B Manage a budget	Unit deleted. Now covered in FNSICORG501A Develop and manage a budget
FNSICORG503B Develop an operational plan	Unit deleted. Replaced by imported unit BSBMGT515A Manage operational plan
FNSICORG504B Implement an operational plan	Unit deleted. Replaced by imported unit BSBMGT515A Manage operational plan
FNSICORG505B Manage staff performance to achieve strategic targets	Unit deleted. Replaced by imported unit BSBMGT502B Manage people performance
FNSICORG508B Manage a project	Unit deleted. Replaced by imported unit BSBPMG510A Manage projects
FNSICORG509B Maintain integrity of financial systems	Unit deleted. Now covered in FNSACCT505C Establish and maintain financial accounting systems
FNSICORG510B Manage own professional development	Unit deleted. Replaced by imported unit BSBWOR501A Manage personal work priorities and professional development
FNSICORG511B Manage the staff training function	Unit deleted. Replaced by imported unit TAADEL504B Lead and coordinate training services
FNSICORG512B Act as a formal complaints officer	Unit deleted. Not used in FNS10
FNSICORG513B Implement quality systems within work area	Unit deleted. Replaced by imported unit BSBPMG404A Apply quality management techniques
FNSICORG515B Provide mentoring and coaching within the workplace	Unit deleted. Replaced by imported units TAADEL404B Facilitate work-based learning or BSBLED501A Develop a workplace learning environment
FNSICORG519B Analyse and comment on management reports	Unit deleted. Replaced by imported unit BSBGOV403A Analyse financial reports and budgets
FNSICORG601B Prepare strategic plans	Unit deleted. Replaced by imported unit BSBMGT616A Develop and implement strategic plans
FNSICORG602B Recruit, select and induct staff	Unit deleted. Replaced by imported unit BSBHRM506A Manage recruitment selection and induction processes
FNSICORG604B Provide leadership and motivation in a workplace team	Unit deleted. Replaced by imported unit BSBMGT605B Provide leadership across the organisation
FNSICORG605B Draw up and execute employment contracts	Unit deleted. Replaced by imported units BSBHRM506A Manage recruitment selection and induction processes
FNSICORG606B Manage flow of information	Unit deleted. Replaced by imported unit BSBINM601A Manage knowledge and information
FNSICORG607B Develop systems	Unit deleted. Replaced by imported unit BSBCOM603B Plan and establish compliance management systems
FNSICORG608B Control a budget	Unit deleted. Replaced by imported unit BSBFIM501A Manage budgets and financial plans
FNSICORG610B Manage infrastructure	Unit deleted. Not used in FNS10
FNSICORG611B Manage the selection and implementation of information technology systems	Unit deleted. Replaced by imported units BSBITB501A Establish and maintain a workgroup computer network
FNSICPRO402B Match financial products to customer needs	Unit deleted. Not used in FNS10
FNSICPRO403B Tailor a product/service to meet customer needs	Unit deleted. Not used in FNS10
FNSICPRO603B Develop a business plan for a financial product	Unit deleted. Replaced by imported unit BSBMGT617A Develop and implement a business plan
FNSICPRO604B Coordinate implementation of product/fund support systems	Unit deleted. Not used in FNS10. BSBMGT617A Develop and implement a business plan can be imported if similar competency is required
FNSICSAM501B Develop a sales plan	Unit deleted. Not used FNS10. BSBSLS501A Develop a sales plan can be imported if similar competency is required
FNSICSAM503B Develop a marketing plan	Unit deleted. BSBMKG514A Implement and monitor marketing activities can be imported if required
FNSICSAM504B Implement, monitor and evaluate a marketing plan	Unit deleted. BSBMKG514A Implement and monitor marketing activities can be imported if required
FNSINBK301B Implement insurance program for broking clients	Unit deleted. Now covered by FNSINBK503A Provide personal advice in general insurance broking products and services (Tier 1)
FNSINBK302B Place broking client insurance with insurers	Unit deleted. Now covered by FNSINBK403A Implement an agreed insurance program for a broking client
FNSINBK303B Confirm insurance cover with broking client	Unit deleted. Now covered by FNSINBK403A Implement an agreed insurance program for a broking client
FNSINBK501B Prepare a new business submission for a broking client	Unit deleted. Now covered by FNSINBK503A Provide personal advice in general insurance broking products and services (Tier 1)
FNSINBK507B Meet compliance requirements relating to insurance broking	Unit deleted. Not used in FNS10
FNSINSV509B Analyse financial, medical and psychological claims assessments	Unit deleted. Not used in FNS10
FNSINSV510B Case manage claims rehabilitation	Unit deleted. Not used in FNS10
FNSLIFE302B Receive and process service request	Unit deleted. Replaced by imported unit BSBCUS301A Deliver and monitor a service to customers
FNSLIFE303B Process policy payments and terminations	Unit deleted. Replaced by FNSINV310C Process claims payments
FNSPERT401B Apply principles of professional practice to work in the personal trustee industry	Unit deleted. Now covered in FNSICIND401A Apply principles of professional practice to work in the financial services industry
FNSPRAC501B Manage and maintain small/medium business operations	Unit deleted. Replaced by imported unit BSBSMB405A Monitor and manage small business operations
FNSRETA308B Prepare statistical and ad hoc reports	Unit deleted. Replaced by imported unit BSBGOV403A Analyse financial reports and budgets
FNSRETA401B Communicate new technologies to customers	Unit deleted. Now covered in FNSRETA301C Provide customer service in a retail agency
FNSRETA403B Administer portfolios	Unit deleted. Now covered in as FNSBANK401B Coordinate a small business customer portfolio
FNSRETA501B Produce financial Statements	Unit deleted. Now covered in FNSACCT405A Prepare financial statements
FNSSUPR301B Establish, maintain and process superannuation records	Unit deleted. Not used in FNS10
FNSSUPR302B Process superannuation contribution	Unit deleted. Not used in FNS10
FNSSUPR303B Process superannuation Eligible Termination Payment	Unit deleted. Not used in FNS10
FNSSUPR304B Implement trustee investment instructions	Unit deleted. Not used in FNS10
FNSSUPR306B Terminate superannuation plans	Unit deleted. Not used in FNS10
FNSSUPR403B Work within a defined benefit fund	Unit deleted. Not used in FNS10
FNSWCMP502A Develop a return to work strategy	Unit deleted. Not used in FNS10

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This page was last updated March 7th 2012

Summary of changes to Training Packages

Summary of changes to Training Packages

Training Package Updates for Financial Services

FNS10