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Key Industry Sector - Financial Services

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Quality Analysis of the FNS04 - Final Report (296kb)

Understanding Money - Supporting Trainers & Assessors in the Financial Industry

Employability Skills Resource

More information

Superior financial services are critical for growth throughout Australia's industries and its economy as a whole. The Financial Services Training Package (FNS04) contains skills standards that apply to enterprises and individuals and to people working within the financial services industry. The finance industry is a major driver of Australia's strong economy, with more than $18 billion net flowing through the sector annually.

The financial services industry has undergone considerable change in recent years due to financial deregulation, globalisation, new technologies and the emergence of new markets and new products. In some areas of the industry increasing government regulation will heighten the need for relevant high quality staff training and skill development in the years to come.

FNS04 is the national Training Package which is recognised by industry, training and financial regulators. It provides standards for vocational education and training across a range of sectoral areas including:

  • ASIC Accreditation Tier 1 & 2
  • ASIC Accreditation in Life Insurance
  • Accounting
  • Banking
  • Bookkeeping
  • Conveyancing
  • Credit/Lending Services
  • Financial Literacy and Consumer Education
  • Financial Markets
  • Financial Planning
  • General Distribution
  • General Insurance
  • Insurance Assessment Services
  • Insurance Broking
  • Insurance Services
  • Life Distribution
  • Loss Adjusting
  • Mercantile Agents
  • Mortgage Broking
  • Personal Injury Management
  • Personal Trustees
  • Practice Management
  • Retail Financial Services
  • Risk Management
  • Self Managed Superannuation Funds
  • Superannuation
  • Workers Compensation


There are 32 qualifications in this Training Package, ranging from Certificate I in Financial Services to Advanced Diplomas in a range of specialisations.
See the links below for more information or contact IBSA for further detail and advice on the Financial Services Training Package.

Endorsement of the Financial Services Training Package

The Financial Services Training Package was endorsed by the National Quality Council on the 29 May 2007. Version 2 of the Financial Services Training Package can now be purchased from IBSA.

Click here to purchase the Training Package.
Financial Services Sector Advisory Committee

IBSA's Sector Advisory Committees (SACs) are a pivotal component of our overarching Stakeholder Engagement strategy which also includes National Project Reference Groups (NPRG). They provide an ideal forum for contemporary industry input and dialogue on industry matters as a means of informing the Board's decisions in important labour market and training areas.

Click here to view the membership of the Financial Services Sector Advisory Committee

Financial Services National Project Reference Groups and Project Advisory Committees

National Project Reference Groups (NPRGs) and Project Advisory Committees (PACs) are developed on a needs-basis and are responsible for providing advice and feedback to IBSA around specific projects. These groups/committees provide input to the development of project reports, units of competencies and other deliverables, and promote the project and its outcomes to other relevant stakeholders. Regular meetings provide a forum for targeted project guidance and industry content expertise; enabling the exchange of ideas, identification of issues, gathering of information, and the development of appropriate solutions